Privacy Policy

1. Information We Collect

When you purchase an eSIM from roamsim, we collect:

• Email address (for order delivery and support)
• Payment information (processed securely by Stripe — we never see your card details)
• Order details (plan selected, country, purchase date)

2. How We Use Your Information

We use your information to:

• Deliver your eSIM QR code and activation details
• Send order confirmations and installation instructions
• Provide customer support
• Improve our service

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Payment Processing

All payments are processed securely by Stripe. We never store your credit card information on our servers. Stripe's privacy policy and PCI DSS compliance apply to all payment transactions.

4. Data Retention

We retain your order information for as long as necessary to provide our service and comply with legal obligations. You can request deletion of your data by contacting us at support@roamsim.co.

5. Cookies

We use minimal, essential cookies required for the site to function. We do not use tracking or advertising cookies.

6. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

To exercise these rights, contact us at support@roamsim.co.

7. Data Protection Officer

Our Data Protection Officer can be reached at: [DPO email or state “same as above”]

8. Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local data protection authority. [Add relevant authority for your jurisdiction, e.g. CNIL for France, ICO for UK]

9. Contact

[Your Legal Business Name]
Email: support@roamsim.co